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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tristan Cooper

July 29, 2026

5  out of  5
rating by Tristan Cooper
"Great customer service from Maverick he helped me get my insurance prices down by way more than I could have imagined if you need better rates this is the guy to talk to!"
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Alberto Sanchez

July 29, 2026

5  out of  5
rating by Alberto Sanchez
"Great friendly service they made it easy no hassle thank you jasmine for the help"
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Chester Harris

July 28, 2026

5  out of  5
rating by Chester Harris
"Brandon was easy to understand. Handled the policy quickly."
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will

July 17, 2026

5  out of  5
rating by will
"Sounds like a tv ad but I seriously spent 3 hours on the phone getting outrageous quotes for liability insurance for my truck. All with expensive down payments, called Maverick and within 15 minutes I had a policy that was far more affordable for my needs and a very reasonable rate.

Can't recommend these guys enough and appreciate them for helping me out of a tight spot."
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Ronni Sampson

July 9, 2026

5  out of  5
rating by Ronni Sampson
"Great service. Michelle is awesome."
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Brian Wade

July 8, 2026

5  out of  5
rating by Brian Wade
"Maverick did amazing he the goat he helped me a lot"
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Perla Vazquez - Lopez

July 7, 2026

5  out of  5
rating by Perla Vazquez - Lopez
"Michelle was very patient and helpful as she walked me though the process and understanding. Thank you"
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Hayder Alreemawee

June 19, 2026

5  out of  5
rating by Hayder Alreemawee
"Michelle was respectful and helpful
Thank you Michelle"
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Jacqueline Perez

June 10, 2026

5  out of  5
rating by Jacqueline Perez
"Brandon and his team are awesome, especially Jasmine, she was incredibly responsive and answered all my questions. She made the entire process simple and helped me find affordable coverage."
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Kadrije Sadiku

June 4, 2026

5  out of  5
rating by Kadrije Sadiku
"Jasmine is very professional, helpful, and kind. Every time I speak with her, she takes the time to answer my questions and explain anything I need to know about my insurance. She is always friendly, patient, and respectful.
I give Jasmine five stars for her professionalism and the excellent customer service she provides. She always makes me feel valued and appreciated.
Thank you, Jasmine!"
We responded:
"Thank you for the 5-star review, Kadrije! Here on State Farm Agent Brandon Thompson’s Team, we are proud to serve our community and appreciate your recognition. "
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T W

May 13, 2026

5  out of  5
rating by T W
"Jasmine was great, quick, detailed, and able to save me some money in the process. Highly recommend."
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Veronica Jones

May 13, 2026

5  out of  5
rating by Veronica Jones
"Great service, professional, courteous, and customer focused. Great team and staff."
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Steven Simpson

May 7, 2026

5  out of  5
rating by Steven Simpson
"Great Experience with my new set-up policy ... Thanks Yeska 👍🏻"
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Derek G.

April 23, 2026

5  out of  5
rating by Derek G.
"I originally was looking for a renter insurance quote and found GREAT SAVINGS by adding auto as well. This combined policy is almost $50 cheaper than my auto only policy with another company. Supporting my Southeastern fam definitely paid off! RonJae took less than 15 minutes to seal the deal. Top tier service at its best!"
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Steven Latham

April 11, 2026

5  out of  5
rating by Steven Latham
"Very good service even called me on the weekend when i was off work"
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Bon Pa

April 1, 2026

5  out of  5
rating by Bon Pa
"I am with another insurance company for the last 12 years.The last 5 years my insurance keep increasing yearly but this time the price is unreasonable. I did check others but end up with statefarm. The offer is the best .It was very detailed and easily understandable. Agents/customer service are accommodating and patient particularly Brandon and Jasmine. Superb!"
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Jaylon Guarian

March 31, 2026

5  out of  5
rating by Jaylon Guarian
"Great Agent, would recommend to anybody"
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Christopher Kinna

March 5, 2026

5  out of  5
rating by Christopher Kinna
"I had an excellent experience working with Brandon Thompson at State Farm. From the very first call, Brandon was incredibly kind, patient, and knowledgeable. He took the time to walk me through all of my options, answered every question thoroughly, and made sure I understood the details of my coverage without ever making me feel rushed.

Insurance conversations can sometimes feel overwhelming, but Brandon made the entire process straightforward and stress-free. His professionalism, responsiveness, and genuine care for helping his clients really stood out.

If you’re looking for someone who is attentive, trustworthy, and truly committed to helping you find the right coverage, I highly recommend reaching out to Brandon Thompson at State Farm. Outstanding customer service and a great overall experience."
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Kelly Aaron

February 26, 2026

5  out of  5
rating by Kelly Aaron
"Yeska was very helpful thank you!"
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Ali Arda

February 18, 2026

5  out of  5
rating by Ali Arda
"Both Yeska and RonJae helped me out and they are very professional and patient! Great team!"
We responded:
"Hi Ali! Thank you so much for your review and for sharing your experience with us. "
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HK

February 10, 2026

5  out of  5
rating by HK
"Yeska, she did an amazing job helping me with my State Farm insurance. She was very professional, knowledgeable, and patient throughout the entire process.

She explained the coverage clearly, answered all my questions, and made sure I understood my options before making any decisions.

It’s not easy finding an agent who is both helpful and responsive, but Yeska truly stands out. I highly recommend her if you’re looking for a reliable and trustworthy State Farm agent."
We responded:
"Hello HK! Thank you so much for your kind words! Yeska takes great pride in providing professional, knowledgeable, and patient service to every client. We’re thrilled to hear she made the insurance process clear and easy to understand for you. At Brandon Thompson State Farm, we strive to offer reliable and responsive support, and it’s wonderful to know Yeska stood out in those areas. We truly appreciate your recommendation and look forward to assisting you with your insurance needs in the future!"
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Chase Sherman

February 5, 2026

5  out of  5
rating by Chase Sherman
"I had a fantastic experience working with RonJae Cunnikin Jr. and his team. Switching my insurance can usually be a headache, but RonJae made the entire process incredibly easy and pleasant.

After shopping around, his rates beat out everyone else I called, and surprisingly, I ended up with better coverage for both my auto and homeowners insurance than I had before.

One of the biggest selling points for me is the personalized service; knowing that I get to work directly with the same team of five people for any claims instead of being shuffled off to a random third party provides huge peace of mind. If you are looking for competitive rates and a team that actually cares about their clients, I highly recommend giving RonJae a call!"
We responded:
"Hey Chase, thank you for sharing such a wonderful review! We know that switching insurance can often feel overwhelming, so it’s fantastic to hear that RonJae and his team were able to make the process smooth and stress-free for you. Offering competitive rates and improved coverage is something we’re proud to deliver, and it’s great to know you’re feeling confident about your auto and homeowners insurance. We also believe in building strong, personal relationships with our clients, so you always feel supported by a familiar, caring team. Your recommendation means a lot to us—please don’t hesitate to reach out if you ever need anything!"
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Veronica Montiel

January 28, 2026

5  out of  5
rating by Veronica Montiel
"My experience with Brandon Thompson’s office in Katy Texas and working with Agent Jasmine was a solid 5 star. I submitted a request for a quote online and was immediately bombarded with notifications on my phone! Which I expected but dreaded. Jasmine left me a very professional sincere message and text. I decided to call her and immediately liked her style. Her style is just simple. She’s genuine, sincere and she knows what’s what. Thats so important to me.
After we talked I told her my concerns and I told her I’d let her know the next day. She followed up with me without swarming all over my phone.
I liked her style, just gave me room to toss it over in my head (I was about to leave a company I had been with for over 20 yrs) So next day I called her and told her I was ready. Jasmine was a huge part why made the switch. She was extremely professional, but she was sweet and kind too. These days it’s hard to find someone to give you service that a consumer values, which is what I need, which is exactly what Jasmine is all about. Ask for her if that’s what you’re looking for."
We responded:
"Veronica, thank you so much for taking the time to share such a thoughtful and detailed review. We truly appreciate your kind words about your experience with Brandon Thompson State Farm in Katy and especially with Jasmine. We understand how important it is to feel respected and heard, especially when making a big decision like switching insurance after 20 years. Jasmine’s genuine and professional approach is exactly what we strive for, and we’re so glad it resonated with you. Your trust means the world to us, and we’re honored to have earned your confidence. If you ever need anything, please don’t hesitate to reach out—we’re here for you every step of the way!"
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Miguel Guerrero

January 19, 2026

5  out of  5
rating by Miguel Guerrero
"Yeska was fast, efficient, and had excellent customer service! Felt taken care of."
We responded:
"Thank you for your feedback Miguel! We’re pleased to hear that Yeska provided you with efficient service and excellent customer care. At Brandon Thompson State Farm, we’re committed to making sure every client feels valued and supported. We appreciate your trust and look forward to assisting you in the future."
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Deena Padgett

January 18, 2026

5  out of  5
rating by Deena Padgett
"Brandon is amazing! He was very professional al and treated me like I was his only customer! He explained everything g thoroughly throughout the entire process. I highly recommend using Brandon for all your insurance needs!"
We responded:
"Thanks for your review Deena! I’m so happy to hear you had a fantastic experience with me at Brandon Thompson State Farm! I always strive to treat each customer like family and make sure every detail is explained thoroughly. Thank you so much for your kind recommendation—I’m here anytime you need help with your insurance needs!"